We love hearing what our customers have to say about our products, here are a few of them.
I first found your company when I was driving to work one day and I was pulled over driving an un-registered vehicle, as I forgot that it was due. When I got in to work I told one of my work colleges about the drama and she told me that she had been using you guys for the past 12 months and loves the service and just pays weekly amounts. I have also now signed up, wish I knew of you sooner.
Wellington Point, QLD
I signed up as a member when I first heard about this awesome company. I am now up to my second 6 month rego payment since joining up and I have to say I'm truly impressed with the ease and convenience of Ready Rego. A small amount being taken out of my account per week has now brought me up to date to pay my rego on time with no headaches. All I need to do is update BPay details and amount due per bill, and Ready Rego will take care of the rest. I just wish it was this simple with my electricity bill!! Would be wonderful to have a token amount come out of my account each week or fortnight without even missing it then all of a sudden when the Bill arrives, I actually have the funds BEST idea ever Ready Rego, Two thumbs up!!
Regents Park, QLD
Great idea guys absolutely fantastic, saved me no rego fine on both cars, boat and trailer. I have also got both my kids onto it cause there always forgetting.
The reminders and sticker makes it impossible to forget. Once again thank you very much will recommend to everyone I know.
Acacia Ridge, QLD
I find the savings program very useful, I have used it to pay 2 of my car rego's, I set it up to come out of my bank once a week and when it is due Ready Rego has paid it for me, thank you guys.
Forest Lake, QLD
Great idea as rego has a habit of 'sneaking' up on you. They send you sticker which you fix to the inside of your windscreen near your service sticker and it's a constant reminder. If you add a little each pay then the funds will be there for you to access. Thank you Ready Rego
Car rego is now so simple! An automatic direct deposit of less than $20 comes out of my pay every fortnight, I never miss it. I used to stress about how I was going to pay my rego every six months, now I have complete piece of mind knowing that it's covered annually. The fact that the money is accumulating somewhere other than my bank account means that I'm not tempted to spend it on anything else, it makes it easy to be financially disciplined. It would be good to be able to do this with all my regular bills.
Getting old I tend to forget things now a days and having a rego reminder label back in my car again, with the added SMS reminders sent to me before our rego is due has made paying my rego on time so much easier. So glad that someone has brought registration label reminders back. I know others have, but not as professional. Thanks for your ease of service.
I was driving to work one day and heard about Ready Rego. I wish I knew about it before because I was always only able to do 6 months at a time but now I can do 12 months renewals. I have told all my family and friends about it.
I happened to come across Ready Rego on a Facebook post, I'd never heard of it but Googled it and got on to their site. I joined right then and set it up (easy peasy) to get my van registered. It comes out of my salary every fortnight, I don't miss it and I don't have to worry about and then find the total amount when the dreaded rego renewal comes in the mail. Just put in the details from your rego renewal and it's paid for you. I have tried squirreling it away in a separate account but I'd always be dipping in to it. I would highly recommend this to everyone, especially those on a budget. Very good communication from the team at Ready Rego as well. Just do it.
I have to say, paying Rego is a breeze with ready Rego. Best thing is paying a little more gives a buffer if sudden expenses come up and I need to draw down excess funds. Thankyou
Logan Reserve, QLD
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Ready Rego® agrees:
Ready Rego® is committed to providing our members with the highest standard of customer service. We treat all feedback about our staff and performance as an opportunity to learn more about our "members" needs and to improve our service. Ready Rego® is committed to resolving all member’s complaints quickly and fairly. We encourage you to speak to us about any concerns. Our complaint handling process is designed to ensure that your concerns are treated seriously and that your complaint is addressed promptly and fairly. To make it easy for you to provide us with your feedback we have 4 ways for you to contact us.
Members - Send us a message from your members area.
Call - (07) 3041 1197
Fax - 07 3041 1356
Send a letter - Ready Rego® Pty Ltd - Complaints
Unit 7/15 Corporate Place
Hillcrest, QLD 4118
For members with an impairment that presents difficulties in submitting written complaints, Ready Rego® welcomes these members, or their representative, to call (07) 3041 1197 to initiate the complaint investigation process. In these cases Ready Rego® will:
In many cases a complaint may be resolved at the initial point of contact or within 2 business days. However, in circumstances where your complaint requires further investigation, we will send you written acknowledgement of receipt of your complaint (or will provide verbal confirmation where necessary, as described above).
In order to manage complaints consistently, Ready Rego® will:
Our commitment to our members is genuine. Should you not be satisfied with the handling of your complaint please outline your concerns and comments and request your point of contact to escalate the issue to the next level within Ready Rego®.
This file was last modified: April 26, 2017.